QuickBus has always put safety as its number one priority and right now, this is more important than ever as we restart our international network coach services across Africa. Ensuring safety and well-being always comes first and we want customers to be confident to travel with QuickBus.
We recommend all passengers follow the guidelines outlined by the World Health Organisation (https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public). This includes: .
Wash your hands frequently
Avoid touching your eyes, nose, and mouth
Keep a safe distance from others (minimum 1 meter)
In determining appropriate control measures, we have introduced the following measures:.
1. Social distancing
Signage, posters and in station and on board announcements to control social distancing standards
Physical screens in key areas such as customer information points, ticket desks and driver cab
Barriers or markings to control social distancing standards in key areas such as customer information points, tickets desks and machines, and waiting areas
Limiting the maximum capacity of all coaches and asking passengers to only sit in specific seats and fill vehicles from the back and empty from the front to reduce interaction
2. Cleaning and personal hygiene
Enhanced cleaning regimes and increased frequency of cleaning of touch points
The introduction of regular aerosol based disinfection with a high performance antiviral solution - sometimes called ‘fogging’ - in both coach stations and on vehicles
Mandatory requirement for customers to wear a face covering when in stations and on coaches
Hand washing facilities and hand sanitiser available for staff and customers
Disposable gloves, face masks and visors available to all staff
Promotion of booking online in advance and contactless payment to reduce contact
3. Managing customers, staff and partners
Management structures allow oversight and regular supervision of these control measures
Management teams who are briefed and or trained on the relevant guidelines
Monitoring programme to ensure compliance with risk controls
Communication via briefings, posters, announcements, training and videos
Guidance to only use coach stations if travelling and limiting arrival time to manage capacity in coach stations
Temperature screening of customers before allowing travel
Staggered work patterns, including meal and break times
Shielding of extremely vulnerable and vulnerable staff
Staff working from home, wherever possible
Contractor control processes in place
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