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FAQ

QuickBus is revolutionizing the way people use bus services in Africa.

QuickBus provide bus travellers the most uncomplicated and hassle-free booking experience by booking your tickets in just a few clicks.

Among a number of conveniences we offer are real-time tracking of buses and information on rest stops.

An easy and one time sign up will enable you to experience the optimum QuickBus service.

The use of QuickBus.com is free of charge. The ticket price of the bus operators is the same that you will get from QuickBus.com.

When you book a ticket with select operators, an SMS is sent to your mobile number. This SMS confirmation will serve as your bus ticket. It can be used to board the bus.

Credit card, mobile money and internet banking.

Cancellation of tickets is based on the policy and discretion of bus operators. Please check the process set by the bus operator.

100% refund will be provided if the bus ride is missed due to Quickbus or its bus operators’ fault. If a missed bus ride is by the reason other than directly related to QuickBus, no refund will be provided.

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